Return

We hope you are satisfied with what you have ordered, but if you are not satisfied and want to return the product, we have made it easy for you.

Please read the information on this page completely.

How long do I have to make a return?

To return the goods, you have 15 days from the time you receive the goods to register the return of the goods and send the goods to the seller’s address.

General return requirements

Same or unaltered condition (not an exhaustive list):
●Wedding Dresses, Suits, and other Apparel: Items must be in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached and the hygiene sticker (if applicable) intact.
Unused, unaltered, with no damage or signs of use outside of the listed item condition or how it was received.
All parts must be intact.
Should be returned with original product packaging: boxes, UPCs, bags or any items used to wrap and protect the item.
Must include all items that were included in the original package, such as cords, cables, remote controls, manuals, warranty and rebate cards, free gifts or bonus items.
●Human Hair Wigs: Items must be in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached. Specifically, items will be inspected for evidence of washing, bleaching, cutting, or other alteration or damage.
Parts must not be previously installed.
Items should not be removed from sealed packaging.
●Shoes, Bags & Luggage: Items must be returned in new, unworn, undamaged condition with the original branded boxes and all accessories (shoe-buckles, shoe laces, and dust bags, etc ). Shoes must have been tried only on a soft, clean surface.
●Furniture: Items must be new, unused, and undamaged, and in the original packaging (including all accessories, manuals, and parts included).
●Cell Phones, laptops, projectors, tablets, and other electronics: Items must be returned in their original and non-activated condition. Please erase all personal information from the product and place it in the original packaging along with any manuals, accessories, and any “free” gifts supplied with the product. If the product has missing parts or is in unsellable condition when returned, we cannot provide you with a refund. If you want to claim a manufacturer’s warranty, we will help you contact the manufacturer.
●Other categories: Items must be returned in their original, unused, unaltered, and unwashed, with tags and packaging in their brand new condition. 2.The following items cannot be returned or exchanged: bodysuits, lingerie, jewelry, beauty ,underwear,event & party supplies , DIY supplies ,pet supplies and accessories (except scarves, bags, and mermaid blankets). 3. Items marked as non-returnable and free gifts cannot be returned. (This depends on the status of the item at the time of payment).